- DOMESTIC AND INTERNATIONAL SHIPPING
DOMESTIC AND INTERNATIONAL SHIPPING
SHIPPING WITHIN THE US
The Ice Maker Store ships from Newport News on the east coast. Our default carriers are USPS, and Federal Express, the latter two offering ground services only. Overnight delivery is available upon request, please call 7572492502. USPS Priority Mail is the fastest (two to three business days nationwide) and most efficient service for the money at this time. Tracking information will be emailed if follow up to each customers address submitted at check out.
COST WITHIN THE US
The least expensive service within the US is USPS Parcel Select. The cost of this service will be less for those shipping to locations closest to the Tidewater area, and gradually more as we head west. As of 2014 these rates graduate from $13 to $25 respectively. All services will follow this rule of thumb. The private carrier services also add fuel surcharges for those residences and businesses located in more rural areas.
COMBINED SHIPPING COSTS
Those who add second items to their order (a solenoid valve to their ice maker for instance) should see some combined item(s) shipping discount. The calculators in place are supposed to compute total shipping costs by total combined weights and not by individually weighted items. If you feel that there are unreasonable charges here ( for combined items shipping) please call 7572492502 and we will double check. We do mark up the shipping a few $$$ over actual costs for packaging and handling etc., but have NO INTEREST AT ALL IN GOUGING OUR CUSTOMERS.
For international orders USPS Priority Mail International will be used. Please allow 7 business days for USPS to deliver to your country, and another 7 business days for your local carrier to deliver. Sometimes it may take a little longer, and sometimes a little less, but we have never lost an international package yet!!! International shipping costs will vary anywhere from $35 to Canada, to $75 in Australia as of 2014 rates. The average cost to ship to Western Europe is $65.
As a general rule, all orders placed by 4pm EST will be shipped same day Monday through Friday except federal holidays. We also ship on Saturday's USPS only all orders placed by 11am EST.
Once a year, we take a vacation and at that time a vacation message will be posted on the site, when normal business services will suspend and resume. In most cases, even if out of country, we will always have access to emails and will respond to all product related inquiries etc.